Orthodontic emergencies:
what to do and when to call

Orthodontic emergencies are rare - but if something doesn’t feel right, we’re here to help. Most issues are minor and not urgent, but they can still be uncomfortable or frustrating. Whether it’s a loose bracket, a wire poking your cheek, or a broken appliance, we’ll talk you through what to do and book you in if needed.

If you're unsure, just call us on (03) 9801 4222 and we’ll let you know whether an emergency appointment is necessary - or if it can wait until your next visit.

Orthodontic emergencies:
what to do and when to call

Common orthodontic issues
and how to handle them

These are some of the most common problems patients experience with braces or appliances - and how to manage them at home in the short term.

Exposed or poking wire

Sometimes the archwire may feel long at the back and start to irritate your cheek. This is very common and not harmful, but it can be annoying.

What to do: Use orthodontic wax (which we provide) to cover the sharp end and reduce discomfort. Replace the wax as needed, especially after eating. We’ll assess it at your next appointment - or call us if it becomes painful or worsens.

Broken wire

Loose bracket

Loose rubber or chain

Loose expander

What causes
most of these issues?

The most common cause? Food. Hard, sticky or chewy foods - like popcorn, lollies, caramel or chewing gum - can break wires, loosen brackets or dislodge appliances.

To reduce your risk of emergency appointments, it’s best to avoid:

  • Hard foods (nuts, popcorn, hard bread rolls)
  • Sticky or chewy lollies
  • Sugary soft drinks and energy drinks
  • Biting into apples, carrots or corn on the cob (cut them up instead)
What causes
most of these issues?

When to
contact us

If you’re in pain, something doesn’t feel right, or you’re just unsure - give us a call. We’ll talk you through what’s happening and let you know if you need to come in.

Call us on (03) 9801 4222 or contact us via our website. We’ll always do our best to see you quickly if something needs fixing.

Contact us
When to
contact us